Contact StormAuditor

Reach the StormAuditor team for support, data questions, feedback, media requests, and partnership or sponsorship inquiries.

Ways to reach us

Use the contact form on this page for product support, billing questions, data questions, feedback, media requests, or partnership and sponsorship inquiries — it goes straight to the team, and we read everything.

Common questions we can help with

• Understanding a value on a Weather Report — how an estimate was derived and what it does and does not mean.
• Subscription and billing questions for Pro and Pro+ plans or the $2.99 Single Weather Report.
• Data questions about the public NOAA and NWS sources behind hail, wind, warning, and storm report layers.
• Partnerships and sponsorship placements reaching roofing, restoration, and insurance professionals.

Before writing about a specific value, the methodology pages and limitations page answer the most frequent questions.

What to include so we can help fast

For report questions, include the report date and the address or ZIP researched (never send payment details by email). For data questions, name the page or tool and the date you were looking at — severe weather data updates continuously, so knowing when you saw a value matters. For press and partnership inquiries, a sentence on your audience and timeline gets the quickest useful reply. We aim to respond within one to two business days, and billing issues raised through Stripe receipts are handled with priority.